Even a decade ago, no one could fathom that online retail could reach a point in which it could get an item to a customers' front door within hours. It is now highly attainable and many retailers have rolled out same-day delivery in the US by the masses. Google, Amazon, Macy's, Ace Hardware, Wal-Mart, and more have all literally bought into it. Yahoo Finance mentions Business Insider's BI Intelligence research service is forecasting that the service will leap from $0.10 billion in 2014 to $4.03 billion by 2018.
If BI's forecast is correct, there will be hefty dividends for the retailer that snags a thriving same-day delivery model now. It seems this is what a number of big name retailers are attempting to do, as shoppers opt out of going through the hassle of getting dressed and hitting the stores. They rather stay at home or remain at their jobs, and for a small free, be able do other things with their time.
Physical store retailers have taken notice also. Wal-Mart is a retailer that has implemented same-day delivery in several major US cities. WalMartToGo is the name of their online pick-up option, where shoppers can buy their items online and Wal-Mart will have them ready for pick-up when they arrive. For years the retail giant has depended on its' low prices to draw customers and keep them loyal. However, e-commerce has been the steady game changer and every retailer knows it. This is resulting in same-day delivery being so vital to competing, as technology makes instant shopping easier and easier.
All of the omni-channels are being mixed, making the best effort to create a seamless experience between the online store and the actual physical location itself. It is the convenience factor at its' best. Amazon knows it is facing higher contention from physical stores and startups utilizing e-retail to emerge as a legitimate option for customers. If physical stores, which have even partnered with startups for same-day delivery, crack the code to the service, Amazon will have some market challenges to come. This has all the reason why Amazon recently made same-day delivery free for all of its' Prime members. A member's annual $99 fee is all they pay, saving them that $5.99 per delivery. This a small price for Amazon to pay to maintain loyal customers, and they may gain more
For a forecast like BI to have researched and expects to occur in the near future, it is sure to cause more than just popular retailers to jump into the same-day delivery race. In fact, it already has with new startups creating innovative ways to get shoppers the convenience they are searching for. Same-day delivery is making shopping as fast and simple as the debit card, which was anticipated to change how we do business--and it did. Now, it's same-day delivery's turn to revolutionize e-commerce.
Many retailers providing same-day services, are choosing to create a courier network or partner with a same-day courier like A-1 Express to optimally perform their deliveries. Since the New York Courier has all of the logistical expertise and driver fleet to match, it makes sense for retailers to outsource. A-1 Express has a national footprint that will exceed the expectation of big retailers that need quick implementation and is a courier that can handle long-term growth.
Reference: 6.5.15, Yahoo Finance, Matilda James, Why Same-Day Delivery Is Imperative in E-Commerce