Toto, we are not in Kansas anymore. There are faster, more reliable options to deliver your packages than UPS and FedEx. Like a same day courier service.
Maybe you're thinking it's not a big deal. Maybe you're thinking you've already made the sale and it doesn't matter what happens now. Suit yourself. You're wrong though.
In fact, research shows that 37% of online shoppers won't return to a retailer if they're dissatisfied with the delivery service. Suddenly it makes sense why Best Buy thinks expanding their same day delivery service will help boost sales.
Seriously. Stop wasting your time and your customers' time. No one's a fan of that. Here are five reasons why a same day courier can help your bottom line.
1. More Time, Less Hassle
So you requested that delivery. Two weeks ago. You wait. You wait. And really you needed that delivery two weeks ago. But you're still waiting, which means you can't do what you need to do on account of waiting.
Or, your customer can't do what they need to do. It's a global productivity issue: one that annihilates your customer loyalty faster than you can say "hello." Know what makes it easier? Cutting out the waiting period.
Enter, same day courier service. The package goes from you to your customer in hours. No fuss. No worries. Everybody's happy. It's a beautiful thing, isn't it?
2. More Money in the Bank
Remember what we just said about a customer loyalty problem? See, we live in an age of Amazon (however you may feel about that.) People want what they want when they want it, preferably delivered early.
If you can be the company that offers same day delivery and actually delivers, you know, the same day? Surprise: Your customers are pretty happy about that.
Know what happy customers do? They keep buying from you because they agree that you're so much better than the other guy. It's why they bought from you in the first place because they assumed that statement was true.
Prove them right in that assumption. Here's another way to think about it. When you have an in-house delivery service, it means you have to keep a retainer of in-town riders or vans.
In theory, that's a great plan, except that your primary focus isn't actually on the delivery of the product. It's on you and the product.
A same day courier service, on the other hand, is invested in keeping customers on both ends of the equation happy. That equals a level of professionalism you just can't find when you try to use your own employees, which winds up as a much higher ROI.
3. More Productivity Means More Focus
As a business owner, time is money. As in, you get paid for your time and so do your employees -- by customers who pay you to make the most of their time.
Here's the thing. You've got a business to run and customers to keep happy. The last thing you can afford to do is to waste time a) worrying about when your delivery will arrive or b) worrying that your delivery guy or gal is fast enough.
When you hire a same day courier service, you're not just saving your customer the waiting time.
You're also saving yourself all that time you originally spent worrying about whether your delivery would pull through.
Think of what you could do with all that time. Get coffee. Make coffee. Make a sandwich.
Or do something really off the wall like focus on your business objectives to build a better production process and deliver a better consumer experience to all your loyal customers.
4. A Relationship of Trust
Here's the other thing about hiring a same day courier service. It tells your customer something about you.
Like we've been saying all along: Happy customers are paying customers and paying customers are the strength of any truly successful business.
When you offer your customers a quality product with same-day delivery, and you actually do that same day delivery when they select it, you're showing them that you've invested the time to care about what they get.
They feel honored that you care. They feel honored that you would invest so much time in their customer experience. And they'll tell their family and friends about how awesome you are, and how you can be relied on to deliver.
5. Make Life Easier, For You and Your Customer
We're all dreaming of that hammock on a tropical beach with a daiquiri and a lazy breeze. We can't all have what we want.
We can, however, make our lives easier. That's what same day delivery is for.
Think about last Friday when you wanted pizza. The world was about to end if you didn't have some pizza.
Back in the days of yore, you would've had to make the dough, make the sauce, probably even make the cheese. The glory of pizza probably did not overcome your impatience to eat the pizza, and you probably didn't wind up making it yourself.
In this case, being able to pick up the phone and have a pizza there in an hour is basically a gift from the gods.
Same story with same day courier service. Sometimes, you need something to get from point A to point B immediately.
Or you're just as impatient with all your deliveries as you are with your pizza. Which is fair. It is pizza.
Welcome to the bright side of the 21st century, where your deliveries can travel (almost) as fast as your pizza. It's a wonderful world we live in.
The Same Day Courier Service You Need
So you're thinking you're ready to invest in a same day courier service, are you? Good thing you came to the right place.
Our services run the range from rush and on-demand couriers to shipping freight and pre-scheduled routed delivery. If you need it now, we'll get it there.
If you're ready to take the plunge, click to get a quick quote.