Alibaba Goes 3-Hour Delivery For Healthcare Products

In the US, we think of big name retailers like Google, Amazon, Wal-Mart and others that have implemented various models of same-day delivery. However, the service isn't only thriving in the US, but also in other countries, namely China. Retail giant Alibaba can attest to this, especially with its' recent announcement that shows it is making same-day delivery a core competency in all that it does.

Reuters recently reported that Alibaba Group Holding has announced it is rolling out a three-hour same-day delivery service for healthcare products in five Chinese cities. The five cities will include Beijing and Shanghai. This will only be the beginning, as Alibaba plans to expand the healthcare delivery service to 19 cities by the end of this year. The retailer is wasting no time with offering the service which makes sense due to economies of scale and volume profitability created by servicing more cities.

"This service is ideal for consumers who need non-prescription drugs and other healthcare products quickly," said Xu Hui, head of Cainiao Ji Su Da. "This service effectively mobilizes resources at both online and offline stores, which in turn brings the customers a seamless shopping experience." Cainiao is an Alibaba affiliate operating in partnership with logistics firms, collects and delivers orders. This is similar to a same-day courier like A-1 Express and what it does for hundreds of retailers. The nationwide courier performs same-day delivery for time-sensitive items, such as daily prescriptions and other health care goods.

Alibaba works via a partnership with five pharmacy chains that sell their healthcare products on Alibaba's Tmall.com. This shows Alibaba has a working relationship with the pharmacy chains, and as expansion became more feasible, it made sense for the pharmacy chain to join up with Alibaba. The goods are sold from several online stores within the Tmall. Ji Su Da, or "fast delivery", is what the service is referred to as. Currently, deliveries includes more than 1,500 drugstores. The article mentions how shoppers now have access to these stores and can request the new service. Ji Su Da is a part of a broader trend called "online to offline". This means Alibaba's pursuit is to bring online various offline services, from flagging a taxi to finding nearby restaurant discounts. Shoppers can use their smartphones to find someone's location and the nearest service provider also.

Rival JD.com is out to gain more share of the online market as well, with a strong logistical network and a fast delivery service similar to Amazon. In the US, Amazon has its' one-hour Prime Now service in various major US cities. The e-retailer recently launched same-day delivery in Baltimore and Miami. Right before the holiday season last year, Amazon rolled out the service in New York City, Indianapolis, Washington DC, Atlanta, Dallas, and Philadelphia. Amazon also is moving forward with same-day delivery via drones, which the FAA approved its' usage.

Same-day delivery is very beneficial for the healthcare industry, both in China and in the US. A-1 Express is a Dallas Courier that can successfully transport time-sensitive healthcare goods, including pick up and delivery from local drugstores, hospitals, residences, nursing homes, and other facilities.

Reference: 5.12.15,www.reuters.com, Paul Carsten, Alibaba rolls out 3-hour delivery service for healthcare goods