Look Out Same-Day Delivery, Here Comes Staples

With Same-Day Delivery on the rise with companies like Amazon and Best Buy, Staples is a close competitor, having some share in the consumer electronics market also. Its no surprise that Staples has decided to jump into offering the trendy online service option in order to increase sales and meet customer online demand.

Staples has announced that it has officially launched "Staples Rush”, a same-day delivery program within several major cities throughout the US. The announcement comes shortly after its' denied merger with Office Depot. The initial roll-out will include parts of Boston, Dallas and Manhattan. Los Angeles, San Francisco, Seattle, Chicago, and Houston will receive the service next. Staples' same-day delivery will involve only product delivery, however, copying and printing will be available in the coming months.

“By offering a wholly-owned, same-day delivery experience, Staples is providing businesses the type of customer service they’ve come to expect from us throughout their entire transaction,” said Mike Bhaskaran, Staples' executive vice president of supply chain and logistics. He went on to say, “The development process for Staples Rush is a truly a collaborative and cross-functional effort that brought together different areas of expertise, including supply chain, eCommerce and merchandising, to create a valuable service for our customers.”

Staple's is somewhat in competition with Best Buy, who announced in April this year that it will be launching a pilot same-day delivery program. The consumer electronics retail leader began testing same-day delivery in 13 more major metropolitan markets throughout the US. BestBuy jumped in deeper into the service after Amazon's announcement that it was expanding its' current free same-day delivery into 11 additional US cities. Amazon is influencing several large retailers to dive into same-day delivery or risk losing market share online.

It may not have directly turned Staple's into launching Staple Rush; however, make no mistake that there is an under-current that Amazon has created online that is leaving most retailers with no choice.

Faisal Masud, executive vice president of global eCommerce at Staples, commented in regards to the need for Staple's to offer faster order fulfillment. He stated, “Businesses want their online orders fulfilled faster than ever. Thanks to Staples’ unmatched omnichannel capabilities, which already include the ability to buy online and pickup in store, we will deliver the products customers need when they need them, so they can make more happen without having to wait on shipped orders.”

The closer in proximity a retailer is to their customers, the faster they can get those online items into their hands. Staple's is another big retailer that has the brick-and-mortar store volume to feed same-day delivery demand. Those locations will be used like traditional warehouses, able to not only fulfill online orders, but also correct them.

Staple's has hundreds of locations throughout the US, yet the key is partnering with a delivery provider that can perform on-time services and develop a profitable same-day logistics solution. Many retailers like Staple's, build their same-day delivery with a Same-Day Courier like A-1 Express that has a national footprint and courier expertise to establish a sound delivery operation. With its' experience, The Seattle Courier can assist Staple's thrive as it pursues to compete with BestBuy, Amazon and more.

Reference: 6.15.16, www.pymnts.com, Staples Jumps Into Same-Day Delivery